Last updated: July 5, 2026
1. Information we collect
When you request a quote, sign up for alerts, or track a shipment, we may collect: your name, email address, phone number, company name, shipment origin and destination, cargo details, and tracking numbers you provide. We also collect standard technical data such as IP address, browser type, and pages visited, via cookies and similar technologies.
2. How we use your information
- To prepare and send freight quotes and respond to enquiries.
- To process and display shipment tracking status.
- To send industry alerts and newsletters you've opted into.
- To improve our services, website performance and security.
- To meet customs, tax and other legal or regulatory obligations.
3. Sharing your information
We share shipment data with the carriers, customs brokers and warehousing partners needed to fulfil your booking. We do not sell personal information. We may disclose information where required by law, or to protect the rights, safety and property of Equita and our customers.
4. Cookies
We use cookies to keep the site functional, remember your preferences, and understand how visitors use our pages. You can disable cookies in your browser settings, though some features, like saved quote forms, may not work as expected.
5. Data retention
We retain shipment and account records for as long as needed to fulfil the purposes described here, and to meet any legal, accounting or reporting requirements that apply to freight and customs documentation.
6. Your rights
Depending on where you're located, you may have the right to access, correct, export or delete the personal information we hold about you, and to opt out of marketing communications at any time via the unsubscribe link in our emails.
7. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
8. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page.
9. Contact us
Questions about this policy can be sent to privacy@equita-demo.com or to our head office at 2307 Beverley Rd, Brooklyn, New York 11226, United States.